FAQs.

How long will my order take to arrive?
We aim to please and strive to have every order delivered to your door within 7 days of purchase.
 
Does your childrenswear come in older sizes?
Unfortunately, we only offer clothing for ages 0-6 yrs old.
 
How will my order be shipped?
All orders are sent Royal Mail 2nd Class Signed as standard; larger orders will typically need to be signed for.
 
What is your returns policy?
You have 14 days from delivery date to  send an order back to us for exchange or a full refund.
We only accept returns with all tags and packaging intact, and which have not been worn or washed.
 
I placed an order a week ago, but it hasn’t arrived as yet?
Please use our customer care form to notify us of your order number and situation so we can help.

Wonderful In Every Way.

At Jake and Joy we’re passionate about high quality and appealing children’s clothing that makes your little ones look and feel wonderful. Our stock is hand-picked from renowned brands and is 100% organic, ethically produced and crafted from the very best materials.